Choose The Right Plan

Absolutely NOT! Media.io free plan doesn't add a frustrating watermark to your project. The same goes for basic or pro plan. Why so different from other online sites? We just hope your personality shine through in the visual content. It's you who defines your own brand identity.

Media.io is continuously getting the online video editor more mighty with easy while advanced features, such as whole-new video editing mode driven by texts, animated imagery of music visualizer, and many more! If you're interested in knowing more, join our Facebook group, where you'll stay current with updates, ask for help and even earn Big Gifts!

Absolutely yes. We understand the concerns about your privacy. These are some steps that we will follow it to protect your files.
1. Media.io will automatically delete your files after 24 hours, or you could auto-delete after you have downloaded it.
2. There is no backup made of user files.
3. You keep the copyright and ownership of the source file and the converted file.

Yes. Your monthly or annual subscription automatically renews and you will have free updates in upcoming versions until you cancel it any time.

The following payment methods are available to our customers, which are JCB, Paypal, AliPay, Ukash, Diners Club, Qiwi Wallet, Discover/Novus, American Express, Chinese Debit Card, Bank/Wire Transfer, VISA/MasterCard/Eurocard.
Please note: When you pay with e-checks, there will usually be a 3 to 5-day hold on the check so that it can clear the bank. Once it has cleared, PayPal sends an automatic notification to use, and only then will the delivery of the software be completed.
If you have trouble while paying, please feel free to contact us in Support Center.

Within 10 minutes of purchase, you will receive an email with a registration code in the email account you used to make the purchase. Sign in to your Wondershare account and activate it. After that, you could enjoy your features.

You can retrieve the code from this link first: http://support.wondershare.com/retrieve_registration_code.html
1. If you didn't receive the registration code after you place the order, please check the payment that ensures it goes through.
2. If you directly order it on our official website, the registration code will be displayed on the Order Confirmation page. If you do not see this page after you place the order, you can retrieve the registration code via our online registration code retrieval system, or contact us directly with the Licensed e-mail or the Order ID.
3. If the purchase is made from one of our resellers, agents, eBay, or the App Store, we will not have your order information in our system, as they do not share customer information for privacy reasons.
4. For the App Store version, you don't have to wait for a registration code. Just launch the App Store and go to the Purchase tab, you can install the full version from there directly.